When two people look at the same photograph, rarely do they see the same details. One may notice the light bouncing off the turquoise ocean, while the other only sees the dilapidated beach hut. Differing viewpoints is part of human nature and makes life interesting, but in the workplace, perspectives that differ can have a major impact on business.
Some staff may feel they’re doing a great job, yet you view their work and attitude as less than stellar. Without clearly defined expectations, this difference of opinion will continue to the point where Read more