Communication is a key attribute individuals must have to succeed in business. It is the fundamental ingredient to any business relationship whether it is a partnership, customer relationship or employer to employee relationship.
While technology has slowly integrated itself into the work place, it is now without question an essential part of any business. Employees are spending less time on the phone and more time emailing, people are spending more time shopping online than in stores. While many consider communication to be mainly focussed on verbal communication, written is crucial, if not equal to but more important in the current climate.